Can your employer monitor you whilst working from home?

Alice Laurence, Special Counsel • August 14, 2024

If you work from home, your employer can monitor your work. In New South Wales, the Workplace Surveillance Act 2005 outlines the regulations for the operation and usage of surveillance equipment and recordings by businesses.


Employers in New South Wales (NSW) can generally have the right to monitor employees while they are working from home, but there are important considerations and limitations to be aware of:


  • Consent and Notice: Employers should generally inform employees if monitoring will occur and obtain their consent where required by law or employment contracts.
  • Reasonable Expectation of Privacy: Employees may still have a reasonable expectation of privacy, especially in their own homes. Monitoring should be proportionate to the legitimate business interests of the employer and should not unnecessarily intrude on an employee's privacy.
  • Types of Monitoring: Monitoring can take various forms, such as tracking internet usage, reviewing work-related communications (emails, messages), or using software to monitor productivity or activity levels. The specific methods and extent of monitoring should be reasonable and justified by legitimate business reasons.
  • Employment Contracts and Policies: Employment contracts or workplace policies may outline the circumstances under which monitoring may occur and the expectations around privacy and confidentiality. It's important for both employers and employees to understand and adhere to these provisions.
  • Impact on Trust and Morale: Excessive or intrusive monitoring can potentially impact trust and morale among employees. Employers should strike a balance between monitoring for legitimate business purposes and respecting employees' privacy rights and expectations.


In summary, while employers in NSW can monitor employees working from home under certain conditions, they must do so in a manner that is reasonable, proportionate, and compliant with privacy laws and employment agreements. It's advisable for employers to have clear policies and communicate transparently with employees regarding monitoring practices to ensure mutual understanding and compliance.


If you are experiencing privacy related issues in the workplace or require an employment contract to be reviewed, we recommend speaking with one of our experienced employment lawyers.


Photo 39819957 © Piotr Adamowicz | Dreamstime.com

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